数据集:

banking77

英文

BANKING77的数据集卡片

数据集摘要

已废弃:数据集"banking77"已被废弃,将被删除。请使用" PolyAI/banking77 "代替。

该数据集由在线银行查询和对应的意图进行了注释。

BANKING77数据集在银行领域提供了一组非常精细的意图。它由13,083个带有77个意图标签的客户服务查询组成。它侧重于细粒度的单领域意图检测。

支持的任务和排行榜

意图分类,意图检测

语言

英语

数据集结构

数据实例

'train'的一个示例如下:

{
  'label': 11, # integer label corresponding to "card_arrival" intent
  'text': 'I am still waiting on my card?'
}

数据字段

  • text:字符串特征。
  • label:表示唯一意图的分类标签之一(0-76)。

意图名称按以下方式映射到标签:

label intent (category)
0 activate_my_card
1 age_limit
2 apple_pay_or_google_pay
3 atm_support
4 automatic_top_up
5 balance_not_updated_after_bank_transfer
6 balance_not_updated_after_cheque_or_cash_deposit
7 beneficiary_not_allowed
8 cancel_transfer
9 card_about_to_expire
10 card_acceptance
11 card_arrival
12 card_delivery_estimate
13 card_linking
14 card_not_working
15 card_payment_fee_charged
16 card_payment_not_recognised
17 card_payment_wrong_exchange_rate
18 card_swallowed
19 cash_withdrawal_charge
20 cash_withdrawal_not_recognised
21 change_pin
22 compromised_card
23 contactless_not_working
24 country_support
25 declined_card_payment
26 declined_cash_withdrawal
27 declined_transfer
28 direct_debit_payment_not_recognised
29 disposable_card_limits
30 edit_personal_details
31 exchange_charge
32 exchange_rate
33 exchange_via_app
34 extra_charge_on_statement
35 failed_transfer
36 fiat_currency_support
37 get_disposable_virtual_card
38 get_physical_card
39 getting_spare_card
40 getting_virtual_card
41 lost_or_stolen_card
42 lost_or_stolen_phone
43 order_physical_card
44 passcode_forgotten
45 pending_card_payment
46 pending_cash_withdrawal
47 pending_top_up
48 pending_transfer
49 pin_blocked
50 receiving_money
51 Refund_not_showing_up
52 request_refund
53 reverted_card_payment?
54 supported_cards_and_currencies
55 terminate_account
56 top_up_by_bank_transfer_charge
57 top_up_by_card_charge
58 top_up_by_cash_or_cheque
59 top_up_failed
60 top_up_limits
61 top_up_reverted
62 topping_up_by_card
63 transaction_charged_twice
64 transfer_fee_charged
65 transfer_into_account
66 transfer_not_received_by_recipient
67 transfer_timing
68 unable_to_verify_identity
69 verify_my_identity
70 verify_source_of_funds
71 verify_top_up
72 virtual_card_not_working
73 visa_or_mastercard
74 why_verify_identity
75 wrong_amount_of_cash_received
76 wrong_exchange_rate_for_cash_withdrawal

数据拆分

Dataset statistics Train Test
Number of examples 10 003 3 080
Average character length 59.5 54.2
Number of intents 77 77
Number of domains 1 1

数据集创建

策划理由

先前的意图检测数据集(如Web Apps、Ask Ubuntu、Chatbot Corpus或SNIPS)仅限于小型类别(